But a free-net's superimposition of the virtual onto the physical, while sensible enough, is not a logical or technical necessity. In fact, one of the most interesting questions for twenty-first-century urban designers to ask is, "How should virtual and physical public space relate to one another?"
Consider the obvious options. There is complete dissociation of the two if the electronic public space is accessible only from personal computers in homes and businesses. Another possibility is to associate access points with civic architecture: put an electronic information kiosk in the lobby of city hall or in the public library, for example. The Berkeley Community Memory and Santa Monica PEN systems have demonstrated a more radical strategy by placing rugged workstations in places like laundromats and at congregation points for the homeless; these workstations thus begin to play a public role much like the traditional one of fountains in the public places of Rome. The artist Krzysztof Wodiczko has gone a step further by suggesting that the physically homeless and displaced might carry electronic "alien staffs"personal devices that connect them to cyberspace and sometimes construct public representations of self by providing information to others about who they are and where they come from. These are public rather than personal digital assistants.
Since physical distance means little in cyberspace, the possibility also exists to "condense" scattered rural communities by creating public spaces that serve large, thinly populated areas. The Big Sky Telegraph, which has been running in Montana since 1988, successfully pioneered this idea. 36 It began by linking one-room and two-room rural schoolhouses across the state, and it has focused on education, economic opportunity, and economic self-sufficiency.
In economically disadvantaged communities, where adequate public facilities of a traditional kind do not exist, the possibility of providing public cyberspace may become an important community development issue. Increasingly, communities and their planners will have to consider tradeoffs between investing scarce resources in creating or upgrading parks and community buildings and putting the money into effective electronic networks.
Whatever approach is taken to deploying network capacity for public purposes, though, simply making computers available and providing some kind of electronic access to civic information and discourse is not enough to create successful public cyberspace. Just as parks and squares must be pleasant and welcoming to a diverse population in order to function effectively, so must the interfaces to public areas of cyberspace; an interface that depends on cryptic commands and arcane knowledge of computer technology is as much a barrier to most people as is a flight of steps to a park user in a wheelchair. People must also feel secure and comfortable-not subject to hostility, abuse, or attack. And more subtly, but just as importantly, the cultural presumptions and cues that are built into an interface must not discourage potential users. 37 Think of important physical public spaces like New York's Central Park and consider the extent to which both their successes and their failures depend on these sorts of things; designers of public cyberspace will have to deal with them as well.
5. Soft Cities
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5.9. Public Space / Public Access
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5.11. Community Customs / Network Norms
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